Requirements


Hardware
  • Intel Processors are the only ones we recommend. The best processor that you can afford for the selected platform is preferred.

    • Desktop:
    • Intel Pentium 4 2.0Ghz or higher
    • Intel Core (i3 – i7)

    Laptop:
    • Intel Core (i3 – i7)

    Other (NetBook)
    • Intel Atom (Z520 – Z550)

  • At least 2GB of RAM is recommended, 4GB would be better
  • Hard-disk space required: at least 100GB of free space
  • NIC 100MB Ethernet or better

Software
  • Microsoft Windows XP Professional with Service Pack 2 or above
  • Microsoft Windows Vista Business or Ultimate (32 or 64 Bit)
  • Microsoft Windows 7 Professional or Ultra (32 or 64 Bit)
  • Microsoft .NET Framework 3.5 or higher
  • Microsoft SQL 2008 Express SP1 with tools

Other
  • Anti-virus/Firewall/Anti-SPYware/Anti-Spam Software
    We do not recommend Norton or McAfee as they might be resource intensive.
  • Firewall configured to allow Remote Desktop Access
  • Remote connect functionality via Remote Desktop
  • High-Speed Internet access (DSL, T1, WAN, etc.)
  • All software should be installed using Administrator account
  • Security settings must allow access to our FTP site (address to be provided). If Internet access from the machine is to be limited/controlled then access to the HandApps Server sync URL or IP must be configured.
  • Non-Administrator User Accounts must be given read/write access to GoIntegration registry keys
  • If Internet access from the machine is to be limited/controlled then access to the HandApps Server sync URL or IP must be configured.>
  • Non-Administrator User Accounts must be given read/write access to GoIntegration registry keys
  • Windows XP & Vista – This software must be installed before installing HandApps.
  • Windows 7 – This software must be activated via “Turn Windows Features on or off” in “Control Panel\Programs\Programs and Features”
Infrastructure Requirements
  • In order to sync with the HandApps server the PC must have a high speed Internet connection. This is also required to allow for effective remote support. This connection can be a DSL, T1, GPRS or GSM service. The faster the connection the better the user experience.
  • The data sync between the remote devices and the server is via HTTPS and Internet Information Server (IIS). By default IIS uses port 443 on the server machine so customer router/firewall will need to be configured to forward all inbound connections on the selected static IP/port to port 443 on the HandApps server box.